Supplemental Terms for Automation Services

Last Updated: May 5, 2025

Introductory Matters

Victory Live, Inc. (“Company”) provides software applications and services to help professional ticket sellers manage their purchase and resale processes (“Automation Services”).

These Supplemental Terms for Automation Services (these “Automation Terms”) govern your use of Automation Services provided by Company. You are sometimes hereinafter referred to in these Automation Terms as “Client.”

These Automation Terms are subject to Company’s User Agreement which is incorporated herein by reference. Capitalized terms used in these Automation Terms but not defined herein will have the meaning set forth in the User Agreement. In the event of any inconsistency between these Automation Terms and the User Agreement, these Automation Terms will control.

If you entered into a prior agreement with Company or its predecessors-in-interest relating to Automation Services, then these Automation Terms supersede and replace that prior agreement in its entirety.

Company reserves the right to modify these Automation Terms at any time, in its discretion. In such event, Company will post an updated version of these Automation Terms here, which will automatically replace any previous versions and become effective immediately for all users of Automation Services. Your continued use of Automation Services following the posting of any such updated Automation Terms will constitute your acceptance of the revised Automation Terms, to the extent permitted by applicable law.

PLEASE READ THESE AUTOMATION TERMS CAREFULLY.

THESE AUTOMATION TERMS ARE SUBJECT TO THE BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER SET FORTH IN SECTION 16 OF THE USER AGREEMENT.

BY USING AUTOMATION SERVICES OR OTHERWISE INDICATING YOUR ASSENT TO THESE AUTOMATION TERMS, YOU AGREE TO BE BOUND BY AND COMPLY WITH THESE AUTOMATION TERMS. IF YOU DO NOT AGREE TO THESE AUTOMATION TERMS, THEN DO NOT USE AUTOMATION SERVICES.

Standard Terms and Conditions

1. Eligibility and Account Registration.

You must be 18 years of age or older and a professional ticket seller to access or use Automation Services. By accessing or using Automation Services, you represent and warrant that you are 18 years of age or older and a professional ticket seller. Any individual or entity who competes with Company in the live event ticketing industry is prohibited from using Automation Services or creating an account (“Account”).

To use Automation Services, you must register for an Account via the Victory Live One platform or otherwise as directed by Company. You will be required to set up a separate password for each user on your Account. You agree to provide accurate, current, and complete information during the registration process and at all other times when you use Automation Services, and to update information to keep it accurate, current, and complete. You are solely responsible for safeguarding your Account credentials, and only you and your authorized employees may access your Account. You are solely responsible for all activity that occurs on your Account, and you will notify Company immediately of any unauthorized use. Company is not liable for any losses by any party caused by an unauthorized use of your Account. Notwithstanding the foregoing, you may be liable for the losses of Company or others due to such unauthorized use. Your Account is nontransferable..

2. Automation Services.

The Automation Services assist professional ticket sellers in managing the ticket purchase and resale processes relating to one or both of the following:

The “Ticket”: A physical or “virtual” ticket allowing entry into an event, whether provided in the form of a QR code, PDF, PNG, JPG, paper, barcode, or other format; and
The “Associated Data”: The metadata corresponding to and describing the circumstances surrounding that Ticket (g., event description, event date, ticket section, row and seat number, sale price, purchaser-related personal information, marketplace account-related information, etc.)

The Automation Services we offer include the following:

Purchase Downloading: Company provides marketplace support across hundreds of primary marketplaces. Purchase Downloading includes complete season ticket support across Ticketmaster and Tickets.com, among others.
Sales Processing: Using real-time market integration, Company will track your Ticket sales for inventory control, enabling professional ticket seller clients to avoid double sales and allowing professional ticket seller clients to sell on more marketplaces.
PDF Ticket Creation: Company will generate PDF tickets for professional ticket seller clients, including through traditional ticketfast and mobile formats.
POS Integration: Company integrates with major point-of-sale Automation Services including, Skybox, TicketNetwork, DTI, POSNext, SFC, TicketUtils, and Core.
Automatic Mobile Transfer Delivery: Company facilitates the transfer of mobile tickets to fulfill sales on secondary marketplaces. Transfer services covered included Ticketmaster, Ticketmaster Seasons, Tickets.com, MLB Ballpark, Flash, and SeatGeek. We offer manual transfer options and professional ticket seller clients can also use our APIs to build their own transfer services.
Custom Templates: We provide mobile ticket support and mobile QR PDFs from traditional and season ticket accounts.

Company also has the capability to manage Tickets and Associated Data on your existing Point-of-Sale, your retail website, and/or on any other ticket retail sites supported by us. We provide other inventory control services through retail, wholesale and other channels of distribution.

3. Proprietary Rights and Licenses.

License to Services. Subject to your compliance with these Automation Terms, Company grants you a limited, non-exclusive, revocable, nontransferable, and non-sublicensable license to use Automation Services solely to manage the ticket purchase and resale process. You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit Automation Services, except as expressly permitted in these Automation Terms. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by Company or its licensors, except for the licenses and rights expressly granted in these Automation Terms.

License to Client Data. You grant to Company and its affiliates, and service providers acting on their behalf, a worldwide, non-exclusive, limited term license to access, use, copy, distribute, perform and display the data provided to us through Automation Services in connection with your Tickets or Associated Data (collectively, “Client Data”) (a) as reasonably necessary to provide Automation Services; (b) to prevent or address service or technical problems or at the request of you or your company (as applicable) in connection with customer support matters; or (c) to comply with our legal obligations as described in our Privacy Policy.

4. Prohibited Conduct.

As a Client of Automation Services, you are not permitted to do any of the following:

Use another person’s Account or misrepresent your identity;
Misrepresent any characteristics of any Ticket you make available through Automation Services;
Use Automation Services to make available to third parties any Tickets that are invalid or were obtained in violation of law;
Use any automated system including but not limited to robots, spiders, offline readers, or scrapers to access Automation Services for any purpose without Company’s prior written approval;
In any manual or automated manner copy copyrighted text, or otherwise misuse or misappropriate information of content on Automation Services including, but not limited to, for use on a mirrored, competitive, or third-party site;
Take any action that (a) may unreasonably encumber Automation Services’ infrastructure; (b) interferes or attempts to interfere with the proper working of Automation Services or any third-party participation; (c) bypasses measures that are used to prevent or restrict access to Automation Services; (d) circumvents, disables, or otherwise interferes with security features of Automation Services; (e) distributes viruses or any other technologies that may harm Company or others; (f) uses Automation Services in a way that violates any copyrights, trade secrets, or other rights of any third party, including privacy or publicity rights; or (g) circumvents any Fees payable to Company;
Take any inappropriate or unlawful actions, including the submission of inappropriate or unlawful materials to or through Automation Services, including the offering of Tickets to events that advocate, promote, or encourage inappropriate or unlawful activity;
Violate any terms governing your use third-party marketplaces that sell Tickets to buyers;
Violate any terms applicable to you of any venue or event promoter;
Fail to fulfill your contractual obligations regarding the sale of any Ticket;
Engage in fraudulent conduct, including the sale of Tickets that were illegally obtained;
Violate any applicable law in your use of Automation Services; and
Attempt to indirectly undertake any of the foregoing.

5. Fees and Payment.

Fees. We charge “Fees” to our professional ticket seller clients on a monthly basis, based on the specific Automation Services used and the frequency of use. The Fees applicable to your use of Automation Services will be negotiated directly with you. To discuss Fees with us, please contact us at sales@victorylive.com .

Changes to Fees. We reserve the right, in our discretion, to change the Fees applicable to your use of Automation Services, upon not less than 30 days’ prior notice. By continuing to use Automation Services after receipt of a fee change notice, you will be deemed to have agreed to the revised Fees. If you do not agree to the revised Fees, you may terminate the Term (and your Account and access to Automation Services) in accordance with Section 12 below.

Monthly Invoices. We issue a monthly invoice to our professional ticket seller clients for all Automation Services. By creating an Account and using Automation Services, you agree to pay the then-current Fees associated with those Automation Services. Your Account will remain active, and we will continue to issue monthly invoices for activity on your Account, until you cancel your Account or we terminate it. You can find your monthly billing information by logging into your Account and accessing the Billing page.

Payment. Payment on each monthly invoice is payable by credit card. You will provide us with a valid credit card to facilitate monthly payments on your Account, pursuant to our customary Credit Card Authorization Form.

Delinquent Accounts. You are responsible for paying all amounts due to us on a timely basis. If you fail to pay amounts due to us on a timely basis, then we will have the right to take any or all of the following actions: (i) suspend or terminate your access to Automation Services, and/or (ii) charge a late fee equal to 10% of the balance due or the maximum late fee permitted by law, whichever is lower, and/or (iii) deduct all amounts due to us from any and all monies otherwise payable by you to us under this or any other agreement between you and us, and/or (iv) refer your information to a collection agency/debt collector. If you have questions regarding an outstanding balance on your Account, please contact us at VL1support@victorylive.com

Future Functionality. You agree that any purchases hereunder are neither contingent on the delivery of any future functionality or features nor dependent on any oral or written public comments made by Company regarding future functionality or features.

6. Term. As used herein, the “Term” means the period during which Client may access and use Automation Services, which period shall commence on the date Client agrees to these Automation Terms and continue until Client or Company terminates the Term in accordance with Section 12 below.

7. Disclaimers.

You understand that, in connection with your use of Automation Services, issues may arise which are outside of Company’s control, and may impair or prevent the completion of one or more aspects of Automation Services, including but not limited to: notifications of Ticket purchases, receipt of Associated Data by any integrated site or marketplace, Ticket reading, Ticket parsing, Ticket splitting, Ticket delivery, insertion of Tickets and/or Associated Data into POS systems, inventory updating, inventory removal, and all other actions involved in the selling of Tickets in any capacity.

You also acknowledge and agree that Company cannot control third party sites or ticket sellers and may be affected by factors outside of Company’s control, including updates and upgrades to third party software that may block, interfere with or impair Automation Services. Accordingly, Company does not promise or guarantee that we will deliver any specific quantity or quality of Tickets or Associated Data to you or your POS or other retail site and cannot be liable for any failure or inability to acquire Tickets or Associated Data, or to deliver Tickets or Associated Data to you or your POS or any other retail site, whether by reason of infection by a computer virus or bug, tampering, technical failure, delay in Internet transmission, human error, communication lines failure and any other causes.

The Automation Services are provided on an “as is” and “as available” basis. Company does not make any warranties, express or implied, concerning Automation Services or the use thereof. Company does not warrant that Automation Services will meet all of Client’s business requirements, will operate with Client’s hardware, software, systems or data, or that the use of Automation Services will be error free. Company does not warrant that Client’s use of Automation Services and Automation Services provided by Company are permitted or authorized by the terms of any agreements between Client and the third parties from which Client acquires tickets. In the event that any of Client’s accounts or agreements with third parties are terminated as a result of Client listing and selling tickets through Automation Services, Company shall not be responsible for any losses or damages incurred by Client. Accordingly, Client understands and agrees that it uses Automation Services and accepts Company’s services at its own risk. Client acknowledges that Automation Services may be non-functional on a periodic basis for maintenance and other reasons. Client agrees to implement sufficient contingency plans to continue its business operations in the event Automation Services is temporarily non-functional. Company further disclaims all liability for any harm or damages caused by third parties, including, without limitation, third party ticket marketplaces, venues or hosting providers.

8. Ticket Evolution Marketplace (including CORE).

As an additional benefit of using the Consignment Automation Services and agreeing to be bound by these Automation Terms, Client will have a revocable license and privilege to access and use the Marketplace for the purpose of (a) listing and selling your Tickets via the Marketplace and (b) buying Tickets via CORE from other sellers on the Marketplace. This privilege is subject to Company’s Supplemental Terms for Marketplace Buyers (available here and which may be updated periodically in Company’s discretion).

The “Marketplace” means the collection of Company assets that enables ticketing professionals and other authorized parties to buy and sell Tickets through Company, including, without limitation, (i) Company’s online B2B ticket exchange (“CORE”), (ii) Company’s ticket marketplace known as “Events 365” (“Events 365”), (iii) Company’s affiliate and partner network and (iv) any other ticket marketplace that Company may operate.

As a condition of your license and privilege to access and use the Marketplace, you will be required to (i) establish and maintain in good standing an account in Company’s EvoPay payment system (an “EvoPay Account”), in accordance with Company’s policies and procedures, (ii) complete and sign an EvoPay Authorization in a form designated by Company, and (iii) maintain a valid bank account that is linked to your EvoPay Account (but only if you are based in the United States).

9. Authorizations. As an additional condition of the license herein granted to Client to access and use Automation Services, Company may require Client to complete and sign the following authorizations, in each case in the form provided by Company:

ACH Authorization
Credit Card Authorization
Background Check Authorization
Professional References Authorization.

10. Client Contact Information. As an additional condition of the license herein granted to Client to access and use Automation Services, Client will provide Company with certain customary information regarding Client (including contact information, in a form or via a method designated by Company); and if Client’s contact information changes in the future, Client will promptly notify Company of Client’s updated contact information.

11. Intellectual Property. Client understands that Automation Services, the software that powers Automation Services, and all related code, data and documentation is proprietary information and a trade secret of Company, whether or not any portion thereof is or may be registered or subject to registration or other protection under applicable intellectual property laws (including, without limitation, copyright or patent laws). Client acknowledges that Company owns all right, title and interest in and to Automation Services, the software that powers Automation Services, and all related code, data and documentation. All applicable rights to patents, copyrights, trademarks. trade secrets and/or other intellectual property in Automation Services and all related code, data and documentation, and any and all modifications thereto, are and shall remain the sole and exclusive property of Company. Client shall not at any time do or cause to be done any act or thing impairing or tending to impair any part of such rights, title and interest. Client’s use of Automation Services and related documentation shall not create in Client’s favor any right, title or interest in Automation Services, the software that powers Automation Services or any related code, data and documentation.

12. Termination.

Each of Company and Client may terminate the Term (and Client’s Account and access to Automation Services) at any time, and for any reason (or no reason), upon not less than thirty (30) days’ prior written notice to the other party.
Company may terminate the Term immediately, and without prior notice, if you violate the User Agreement or these Automation Terms.
From and after the effective date of termination, Client shall cease to have access to or use of Automation Services.

13. Representations, Warranties and Covenants.

You represent and warrant as follows with respect to any and all Tickets in your Account:
1. Each Ticket is valid and can be used by the buyer for entry into the relevant event or venue in accordance with the face of the Ticket;
2. Each Ticket was acquired in compliance with all applicable laws and regulations, as well as any agreements to which Client is a party. Without limiting the foregoing, Client has not obtained any Tickets through any improper, unlawful or illegal means to obtain Tickets, including, without limitation, through the use of so-called “bots” or other automated ticket purchasing software, or the circumvention of a security measure, access control system, or other technological measure on a website or online service of a ticket issuer that is used to enforce posted event ticket purchasing limits or to maintain the integrity of posted online ticket purchasing order rules.
3. None of your Tickets are fraudulent or counterfeit; and;
4. You have provided us with complete, true, and accurate information regarding each Ticket.
You will comply with any and all applicable laws and regulations, as well as any and all terms, conditions, rules, policies and/or restrictions established by any third-party marketplaces you use to sell your Tickets, and you understand and acknowledge that you are solely responsible to such third-party marketplaces for such compliance.

14. Indemnification. Client will defend, indemnify and hold harmless Company and its parent, affiliates, shareholders, members, officers, directors, employees, agents, licensees, successors and assigns from and against any and all claims, demands, actions, costs, liabilities and losses (including reasonable attorneys’ and expenses) arising out of (a) any breach or alleged breach by Client of any representation, warranty or other obligation hereunder or (b) any third party claim (including claims asserted by any purchaser, ticket marketplace or governmental agency), including, without limitation, any claim resulting from any of the following: (i) any error, negligence or misrepresentation made by Client with respect to any Ticket, (ii) Client’s misuse of Automation Services (including unauthorized use of Automation Services by third parties), (iii) the breach of any agreement between Client and any third party from which Client acquires any Tickets or (iv) any violation of any law or the rights of a third party relating to any Ticket or Client’s use of Automation Services. This Section shall survive termination of the Term, regardless of the reason for termination.

15. Confidentiality.

During the Term, Client may have access to certain Confidential Information (as defined herein). In view of the foregoing, during the Term and continuing for an indefinite period thereafter, Client shall not directly or indirectly disclose, use, sell, license, publish, reproduce or otherwise make available to any person or entity any Confidential Information without the prior express written consent of Company. Client shall secure and protect Confidential Information in a sufficient manner to maintain Company’s confidentiality and proprietary rights. Nothing in these Automation Terms shall prevent Client’s disclosure of Confidential Information solely to the extent required to comply with applicable law or regulation or a valid order of a court of competent jurisdiction; provided that if Client receives a demand from a third party which purports to require disclosure of Confidential Information (e.g., a subpoena), Client shall notify and consult with Company promptly following receipt of such demand or request (and prior to making any such disclosure), and cooperate with Company in any efforts to oppose and/or limit such disclosure.
Without limiting the generality of the foregoing or the provisions of Section 11 above, Client shall not directly or indirectly post anywhere on the Internet, share via email or otherwise distribute, publish or disclose (i) any screenshots or other reproductions of Automation Services and/or (ii) any emails or other communications between Client and Company and/or (iii) any documents provided to Client by Company.
“Confidential Information” means confidential, proprietary or non-public knowledge, data or information in any way relating to the business of Company, its affiliates and/or any of their respective current or former members, shareholders, investors, customers, clients, directors, officers, employees, representatives, agents and/or partners, in any format now or hereafter known (including, without limitation, printed, digital, numerical, text-based, machine-readable, verbally transmitted or otherwise). Confidential Information may include, without limitation, information relating to pricing, fees, sales and marketing strategies, potential investments and/or acquisitions, or the manner or method of conducting business.

16. Non-Solicitation. Client acknowledges that Company has devoted and will continue to devote significant time, effort and money to attracting, training and retaining high quality personnel, in order to provide the innovative, high quality products and services offered by Company to its customers (including Client). Accordingly, in consideration of the rights and services herein provided to Client, Client expressly agrees that, during the Term for a period of one (1) year thereafter, Client will not directly or indirectly solicit, contact or communicate with any employee of Company or its affiliates for the purpose of causing, inviting or encouraging any such employee to alter or terminate such party’s employment relationship with Company or such affiliates.

17. Company’s Remedies. Client acknowledges and agrees that a breach of Section 15 or 16 of these Automation Terms by Client would cause irreparable injury and damage to Company and that money damages would not be an adequate remedy for such a breach. Accordingly, Company shall be entitled to injunctive and other equitable relief to prevent or cure any breach or threatened breach of Section 15 or 16 of these Automation Terms by Client, without having to prove damages, in addition to any other remedies to which Company may be entitled at law or in equity. Client agrees that the covenants set forth in these Automation Terms are reasonable with respect to duration, geographic area and scope and are necessary to protect the business of Company.

18. Limitation of Liability.

NOTWITHSTANDING ANYTHING TO THE CONTRARY EXPRESSED OR IMPLIED HEREIN:

IN NO EVENT SHALL COMPANY BE LIABLE TO CLIENT FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, WHETHER COMPANY AND/OR CLIENT KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.
FOR ANY CLAIM BY CLIENT THAT COMPANY HAS BREACHED ANY OF COMPANY’S OBLIGATIONS HEREUNDER, COMPANY’S LIABILITY WILL NOT EXCEED THE AGGREGATE FEES EARNED AND RECEIVED BY COMPANY FROM CLIENT DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE ON WHICH CLIENT’S CLAIM AROSE; AND
THE LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY REGARDLESS OF THE FORM, NATURE OR TYPE OF CLAIM OR CAUSE OF ACTION ASSERTED BY CLIENT, WHETHER IN CONTRACT, TORT OR OTHERWISE, AND SHALL SURVIVE ANY TERMINATION THE TERM, REGARDLESS OF THE REASON FOR SUCH TERMINATION.

19. No Reliance. Client will use and rely solely upon its own independent judgment and analysis in connection with all activities undertaken and/or decisions made by Client relating to these Automation Services. Client will not look to or rely upon Company to provide any advice or recommendations with respect to such matters, and acknowledges that Company makes no representation or warranty of any kind regarding the profitability of Client’s activities with respect to Automation Services.

20. Data Practices.

De-Identified and Aggregated Data. Client acknowledges and agrees that Company will have the perpetual right to de-identify all Client Data collected via Automation Services, to aggregate such Client Data with other data, and to store, use, disclose, and analyze such de-identified and aggregated data; provided that such de-identified and aggregated data does not identify Client, any customer or any other individual person. Without limiting the foregoing, such de-identified and aggregated data may include event name, date, venue, seat location, ticket price and date of sale. Without limiting the foregoing, Company retains all intellectual property rights in such de-identified and aggregated data, and such rights survive termination of the Term.
Privacy Policy. If and to the extent applicable, Company’s Privacy Policy (available here, and as may be updated periodically in Company’s discretion) is incorporated herein by reference.
Data Processing Addendum. If and to the extent applicable, Company’s Data Protection Addendum (available here, and as may be updated periodically in Company’s discretion) is incorporated herein by reference.

21. Feedback. If you send us any feedback or suggestions regarding Automation Services, you grant to Company and our affiliates an unlimited, irrevocable, perpetual, sublicensable, royalty-free license to use or share any such feedback or suggestions for any purpose without any obligation or compensation to you or any other party.

22. Arbitration and Class Action Waiver. See Section 16 of the User Agreement.

23. Governing Law, Venue and Jurisdiction. See Section 17 of the User Agreement.

24. Miscellaneous.

Entire Agreement. These Automation Terms contains the entire agreement between Client and Company with respect to Client’s use of Automation Services and related services, and supersedes any and all other agreements or correspondence, either oral or in writing, between Client and Company with respect to such subject matter.
Contractual Limitations Period on Claims: You agree that regardless of any statute or law to the contrary, any claim arising out of or related to Automation Services must be asserted within one (1) year after the claim arises. Otherwise, such claim will be permanently barred. Notwithstanding the foregoing, this contractual limitation period shall not apply to residents of New Jersey.
Assignment. Client may not assign or transfer these Automation Terms, or any of Client’s rights or obligations, without Company’s prior written consent, which may be withheld in Company’s sole discretion. Company may assign or transfer these Automation Terms and/or any of its rights and obligations in its sole discretion. These Automation Terms shall be binding upon and inure to the benefit of Client and Company and their respective successors and permitted assigns.
No Partnership or Joint Venture. Nothing contained herein shall be construed to create a partnership or joint venture relationship between Company and Client. Furthermore, except for the limited agency authority specifically granted herein to Company to act on Client’s behalf, nothing contained herein shall be construed to create a general agency relationship between the parties.
No Third Party Beneficiaries. Except as otherwise expressly provided in these Automation Terms, there shall be no third-party beneficiaries to these Automation Terms.
Force Majeure. Company shall not have any liability under these Automation Terms for Company’s failure or delay in performing any of its obligations under these Automation Terms to the extent the failure or delay is the result of any Force Majeure Event; and Company’s performance of those obligations will be suspended for the duration of such Force Majeure Event. As used herein, a “Force Majeure Event” means any event or contingency beyond Company’s control, including without limitation, any natural disaster, act of declared or undeclared war or of a public enemy, act of terrorism, fire, explosion, unusually severe weather, epidemic, pandemic, or other public health or safety emergency, failure, interruption or damage of or to communications networks or facilities, electric power or other utilities or vital infrastructure (including the Internet, computer networks or related facilities), any strike or labor disputes, or any actions in response to any of the foregoing.
Notices. All notices pursuant to these Automation Terms shall be in writing, and shall be deemed to have been given (i) on the date delivered (as evidenced by customary proof of delivery), if delivered personally, by overnight courier (such as Fedex or UPS) or by certified or registered mail, or (ii) on the date transmitted, if delivered by email, provided the notice is sent to a valid email address of the receiving party for notices and provided further that no “error” message or other notification of non-delivery is received by the party giving the notice. Each notice shall be addressed to the receiving party at the registered address for such party (or any updated address that a party may provide to the other party by subsequent notice). Without limiting the foregoing, all notices to Company hereunder shall be sent to the following Company email addresses: VL1support@victorylive.com and legal@victorylive.com.
Severability. If any provision of these Automation Terms or the application thereof to any person or circumstance shall be invalid or unenforceable to any extent, the remainder of these Automation Terms and the application of such provision to other persons or circumstances shall not be affected thereby and shall be enforced to the greatest extent permitted by law; provided, however, that the economic and legal substance of the transactions contemplated by these Automation Terms is not affected in any manner that is materially adverse to any party affected by such invalidity or unenforceability.
Admissibility. A printed version of (i) these Automation Terms and/or (ii) any notice given in electronic or other written form shall be admissible in judicial or administrative proceedings based upon or relating to these Automation Terms to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

25. Contact Us. If you have questions about these Automation Terms or Automation Services, please contact us by email at VL1support@victorylive.com.

[END OF STANDARD TERMS AND CONDITIONS]